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We take our customer care very seriously. While our aim is to make our website
easy to understand, and navigate we know there are times when you may need a bit
of assistance. We have provided a number of ways for our
Customer Care team to help you:
For freight service inquiries or assistance:
freight@statlogistics.com
For customer support or assistance:
customercare@statlogistics.com
We will respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential. STAT
Logistics
customers may also use our toll free telephone support center to contact a
service representative during regular business hours:
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Customer Care Center
510.783.7355
Monday thru Friday 8:00am to 5:00pm (PST)
Saturdays, Sundays and federal holidays please leave a
message. A customer representative will contact you within 24 hours of the
first business day.
510.783.7356
Send your inquiries to:
STAT Logistics
Attention: Customer Care Center
24213 Clawiter Road
Hayward, CA
94545
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